The Time to Get Involved is Now
There's no better time to start the Rec-Chek program than the present. Why let the competition continue to take away valuable market share? Listen to what your customers want and provide the services that they need. Then watch your fee income increase quickly, and dramatically, right along with your ROA.
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What Customers Want
An important part of the community bank's job when trying to increase their service offerings is to understand what their current customers want, and what kinds of services will attract new accounts, as well. “So often, we as bankers, think first about what's in this for the bank, and then about how the customers will respond,” says Rec-Chek Chairman David Anderson. “When a bank thinks first about what the customers want, and then about how they can make money by providing those services, that’s where the real win for the customer can turn in to tremendous profit for the bank.”
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Tried and True Marketing Programs
Big banks are now targeting small business accounts, and they have some tried-and- true marketing programs. For example, Wells Fargo has determined that each small business has 16 financial relationships. The typical community bank has an average of 2.5 of those, and Wells Fargo now has 5.3. Their goal is 8! Once they reach that goal. it will be impossible to get that small business to switch to your financial institution. The cross-selling of additional services is the key to meeting their goal. Wells Fargo is very good at this. Rec-Chek Inc., creator of the Rec-Chek Expense Coding service, also has tried and true marketing programs that will help the community bank compete with the likes of Wells Fargo.
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